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The power of reciprocal care

“It’s a natural two-way energy: the openness, the friendliness and the cheerfulness – and their ability to work personally with you – it’s a two-way relationship.” Says dialysis patient Bill as he talks about the reciprocal nature of care and what the relationship with his nurse Ron means to him.

 

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13

The power of reciprocal care

“It’s a natural two-way energy: the openness, the friendliness and the cheerfulness – and their ability to work personally with you – it’s a two-way relationship.” Says dialysis patient Bill as he talks about the reciprocal nature of care and what the relationship with his nurse Ron means to him.

 

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Care that lifts the spirits

“They joke with us, they sing, and it makes your day, and they care for you.” Explains dialysis patient Mary as she talks about the nurse-patient care she experiences at her local Fresenius Kidney Care dialysis center.

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Looking out for each other

“We’re providing a service that saves their lives. It’s also not just that side of things; our conversations, our talking, we look out for each other. And I think that also helps them on a mental note.” Explains Fresenius Kidney Care nurse Cindy as she talks about the caring and family-like relationship with the patients.

 

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Special bonds that make a difference

“There are the special bonds, the jokes, you know their family and extended family. I love that because it is so personable, and you feel like you are making a difference to someone’s life.” Explains Fresenius Kidney Care nurse Amy while talking about her love for dialysis nursing and the difference it makes to her patients’ life.

 

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Positive energy that radiates to patients

“She is always kind, cheerful, and encourages me not to worry and to be happy.” Says dialysis patient Qana as she talks about the difference Fresenius Kidney Care nurse Dameria has made in her life.

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Finding the motivation to live a healthier life

“I feel so thankful for his extraordinary sense of care that he has for patients.” Says Sigit as he describes his gratitude to his Fresenius Kidney Care nurse Andri who helped him overcome his fear of dialysis, and enabled him to look forward to a healthier future where he hopes to see his children succeed and even meet his future grandchildren.

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Flory Burns

“Every day is a bonus for me, every day is a blessing. I just live for the day”. Fresenius Kidney Care nurse Flory Burns has learned to demonstrate compassion and resilience through many of life’s challenges. Watch her story here.

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Hui-Yen Chiu

“Words alone are not enough. When you put empathy into action, patients will know, even if it is just a touch of their hand or a reassuring glance.” Fresenius Kidney Care nurse Hui-Yen Chiu has learned that understanding the other person’s point of view helps create a sacred connection, even in the most difficult times.

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Mingxia Xu

“Her father was crying outside, begging us to save her.” Fresenius Kidney Care nurse Mingxia Xu didn’t hesitate when she heard that hospitals in Wuhan (China) were calling for nurses to care for dialysis patients during the COVID-19 pandemic.

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Liangju Jiao

“At first, I was worried about getting infected. But when I saw patients getting help and being cared for, I felt that it was all worth it.” Although Fresenius Kidney Care’s Liangju Jiao has been a dialysis nurse for 20 years, volunteering during the COVID-19 crisis in Wuhan was like nothing she had ever done before. Watch her story here.

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